Billing
Inquiries About Your Bill/Payments
To inquire about the status of your payments or any general question about your bill you can contact our Customer Service staff between the hours of 8:00AM and 4:30PM at 617-770-5390 (ext. 5390) or 800-899-1116 (ext. 5390).
Inquiries About Your Account
Login into your account through Insured Access to view policy and other relevant information.
Inquiries About Making Payments
Please go to the How To Pay Your Bill page to access all information about making payments. Or, go to the Payment Plan Options page if you want to review our payment plan options, or the How To Receive Your Bill page if you are interested in changing the way you receive
your bill.
For More Information
If you have any other questions or concerns, please view our FAQ pages or contact us directly.