OPEN POSITIONS
Automobile Claims Representative
POSITION SUMMARY:
Responsible for the investigation, evaluation, negotiation and settlement of automobile first party physical damage and third party property damage insurance losses. Initiates contact with injured parties to obtain claim information and establish potential exposure.
PRINCIPAL RESPONSIBILITIES:
•Evaluates coverage, investigates and determines liability
•Negotiates and settles property damage claims and applies comparative negligence where warranted
•Conducts recorded statement interviews
•Assigns appraisal to damaged vehicles within required time limits
•Identifies injury exposures
•Refers cases of suspected fraud to the Special Investigation unit
•Applies knowledge of company processes and procedures to explain requirements to callers
•Maintains self control in difficult situations
•Communicates over the telephone in a courteous and pleasant manner, projecting confidence with a positive tone
JOB REQUIREMENTS:
EDUCATION:
4 year work related degree.
Insurance coursework desirable – AIC preferred
EXPERIENCE:
Minimum of two years handling automobile physical damage claims
SKILLS:
•Familiar with varying laws of comparative negligence and safe regulations
•Familiar with window-based PC applications
•Able to type 50 words per minute.
•Capable of analyzing information presented and making decisions based on company guidelines
•Past experience pertaining to the processing of clear liability automobile claims
•Prior experience of automobile practices in the state if Massachusetts
•Outstanding oral and written communication skills
•Superior organizational skills required
Associate Automobile Claims Representative
POSITION SUMMARY:
The Associated Auto Claims Representative position provides an exciting and challenging opportunity to work in a dynamic and fast-paced Claims environment.
The candidate will interact directly with customers. In this position, you must be able to analyze information, make decisions based on company guidelines, possess demonstrated professional oral and written communication skills, and have strong technical ability with computer systems. The candidate will gain an understanding of automobile policies in the states of CT, MA and RI.
The Company is willing to train candidates that the meet the education and experience required through on the job training and our fully funded Tuition Reimbursement program.
ADDITIONAL RESPONSIBILITIES:
•Processes first party collision and comprehensive automobile claims
•Processes third party property damage claims
•Evaluates coverage, investigates and determines liability
•Identifies injury exposures
•Refer cases of suspected fraud to the Special Investigation Unit
•Apply knowledge of company processes and procedures to explain requirements to callers
•Handles all returned company claim checks and checks made payable to the company in a timely fashion.
•Does not include all responsibilities that may be required to complete the job requirements for this position.
EDUCATION & EXPERIENCE:
•Desired candidates will have 4 year work related degree
•Prior work experience in customer service is preferred.
Medicare Specialist - Temporary Assignment 8-12 Months
POSITION SUMMARY:Medicare Section 111 mandatory reporting for Non-Group Health Plans (NGHP); reporting with respect to Medicare beneficiaries when insurance coverage is the primary payer.
PRINCIPAL ACCOUNTABILITIES:
Report appropriately when insurance coverage is the primary payer before Medicare considers its payment responsibilities.
Support the claims department in functions pertaining to query and reporting of required data to CMS for all Medicare eligible claimants as required by the Federal regulation (SCHIP) and Company policy.
Retrieve data from internal and external sources to analyze for any reporting gaps or trends.
Partnering with claims leadership to develop action plans to ensure compliance with all federal laws and regulations pertaining to Medicare.
Communicates Medicare compliance system issues with Business Analyst.
JOB REQUIREMENTS:
EDUCATION:
4 year work related degree preferred.
Rhode Island and Connecticut Adjusters Licenses preferred.
EXPERIENCE:
Minimum of two years handling injury claims.
SKILLS:
Familiar with Medicare Section 111 mandatory reporting for Non-Group Health Plan (NGHP).
Familiar with window-based PC applications including Microsoft Excel.
Able to type 50 words per minute.
Capable of analyzing information presented and making decisions based on company guidelines and Medicare mandatory reporting.
Outstanding oral and written communication skills
Superior organizational skills required
Assistant Underwriter Commercial Lines
POSITION SUMMARY:
Assist underwriters in a supportive underwriting capacity to help
evaluate and process property and casualty risks. Confirm required information and acceptability in authorized classifications
for renewal and new business transactions. Demonstrate strong clerical and technical skills to ensure accuracy Assisand
efficiency in our operating procedures while utilizing multiple systems. Identify opportunities to improve productivity
and overall processes within the department and assist in the development of these methods. Complete individual tasks
in a timely and accurate manner while also contributing to a team environment by accomplishing additional job-related
responsibilities.
PRINCIPAL ACCOUNTABILITIES:
•Accurately rate assigned transactions
using commercial lines rating manuals and/or available computer systems.
•Issue complete policy declarations and forms according to ISO and Quincy Mutual filings.
•Resolve rating questions and problems within the scope of his/her
authority.
•Appropriately code and enter statistical and premium information for new issues, renewals, cancellations,
endorsements and reinsurance transactions into multiple systems.
•Perform test functions in the rating and operations
of new systems or system updates per written and verbal instructions.
•Complete quality control checks of assigned
product lines.
•Update operation manuals as information is received from various sources.
•Process and mail legal
notice transactions for all product lines per state and ISO regulations.
•Receive applications and log information
in Excel spreadsheet.
•Assist in training new staff members.
•Review daily mail for processing.
•Order inspection
reports and audits as requested by underwriters.
•Review and/or process loss control responses.
•Complete form
letters in MS Office and diaries for follow up.
•Answer telephone, assist agents in customer service inquiries and
determine information to solicit for call referrals.
•Update and maintain agency list and new business logs.
•Conduct
initial review of inspections as received.
•Perform additional responsibilities as required.
•This job description
is not all inclusive and may include additional duties if needed.
JOB REQUIREMENTS:
EDUCATION:
Bachelor’s
Degree in related field
Professional designation of Chartered Property Casualty Underwriter is preferred.
EXPERIENCE:
2-4
years experience in the insurance field with an understanding of property and casualty terminology, and underwriting
practices.
SKILLS:
•Excellent written and verbal communication and interpersonal
skills
•Basic typing skills
•Basic computer knowledge in word processing and excel spreadsheet applications
•Ability
to follow well defined procedures with good organizational skills
•Knowledge of insurance terminology necessary
to accomplish rating functions and complete necessary policy forms
•Ability to comprehend and utilize commercial
insurance rating manuals
•Aptitude to learn and apply knowledge to available computer systems for processing
•Analytical
skills to evaluate discrepancies in manually prepared and/or system completed transactions
•Ability to manually
rate various insurance coverages using multi-step computations to obtain coverage premiums with consistent accuracy.
•Ability
to read, understand and implement written company procedures and insurance regulations
•Strong attention to detail
•Ability to adapt to change in a fast-paced environment
Quincy Mutual is committed to giving back to the community. Together with our employees and charitable partners,
we strive to make a positive impact on the community.
Resumes and inquiries may be submitted:
via email to:
hr@quincymutual.com
via fax to:
617-770-5206
via mail to:
Quincy Mutual Fire Insurance Company
Attn:
Human Resources
P.O. Box 690392
Quincy, MA 02269-0392
Thank you for your interest in working for Quincy
Mutual. We are an Equal Opportunity Employer.